As soon as the COVID crisis hit, many people in the aviation industry scrambled to use digital learning tools. Pick a tool (typically a webinar or virtual classroom tool such as Zoom), organise your slides, and deliver online at a set time. You will, however, soon realise that one tool won’t simply do, and that effective aviation eLearning will need more than a simple show and tell with slides.
Here are a few things you may want to do. On the right hand column, we have included RAVEN’s answer to your requirements in light grey. Showcasing the potential of the platform is a secondary objective of this article, but rather, we want to cover some eLearning fundamentals to help you familiarise yourself with basic eLearning concepts.
|What you may want to do||RAVEN’s LXP Capability|
|Show presentations||You can use your presentations to deliver online live waypoints, forward the presentations to us for animations and adding voice overs or use the presentations as a backdrop for your instructor to appear on top of the slide.|
In every case, your presentations must serve as a supporting tool.
|Answer questions||Your learners will have questions. |
During live sessions, they will be able to raise their hand using RAVEN’s onboard ZOOM functionality, which will appear within a particular waypoint.
During or after asynchronous training, the learners will be able to message your instructor directly or post in the social group’s activity feed.
|Show videos||Whether recorded .mp4 content, or YouTube/Vimeo videos, we can integrate them within every lesson and waypoint.|
|Support learning and use||You will be able to support your learners constantly with open channels and course material availability throughout the course.|
RAVEN is also configured to send automated emails as necessary throughout course progress.
|Provide feedback||Your instructor will be able to provide feedback when required through direct messaging to users, or social group activity feeds.|
|Organise and distribute files||RAVEN will provide you with a personalised Google Folder repository which will help you organise and distribute eLearning files and content.|
Your Google folder has no size limit.
|Assess whether people have understood critical information||As outlined later in this guide, you have multiple ways of assessing your learners’ interactions.|
RAVEN also supports xAPI content, which will give you the ultimate in statistical granularity to manage your learners’ knowledge.
|Determine if people can perform as needed in the complex aviation environment||You can develop case studies within every waypoint, or post case studies into the activity feed.|
We also want to help you develop branched scenarios within your content.
|Help people learn from others’ experiences||The social learning elements within the digital environment is all about learning from others.|
|Prevent regulatory problems||We are currently developing plug and play EASA text for incorporation into your manuals to be able to use the RAVEN platform.|
We will notify site-wide when this feature will be available.
Showing presentations and answering initial questions are what webinars and associated software tools are built to do. Would it be ideal to train our pilots, educate our engineers or coach our managers in this way, then send them into the complex aviation environment? We think the answer is no. It can be a good start, but certainly not a lifelong learning experience.
Asynchronous and Synchronous Delivery
Many of the technological vehicles we use in digital learning can be categorized into Asynchronous and Synchronous delivery. It is up to you, as the course provider, how to structure your lessons and waypoints. This guide is intended to help you choose.
Furthermore, the same content can be used synchronously and asynchronously. Let us say, a provider is conducting a live waypoint on ‘Unsteady Aerodynamics’. So the objective is to gather every learner at the same time to listen to a presentation and get answers to their questions. The session is synchronous. However, if we choose to record the webinar for use by other learners a week later, the waypoint becomes asynchronous.
At RAVEN we encourage providers to design a blend of asynchronous (self-paced) and synchronous (live) activities. Waypoints can support both of them freely. We will support you to make good decisions on what tools to select and how to blend content. Generally, it is a good idea to use live sessions for elements that benefit from social interaction. Use live sessions to work through problems your learners are having, and discuss insights and challenges. All sessions should be recorded to allow anyone who can not attend, or anyone who wants to review the key insights to review the video. RAVEN will send automated reminders for Zoom meetings adjusted for Time Zone differences.
Synchronous learning is also sometimes referred to as Virtual Instructor Led Training (VILT).
Interactive and Passive Delivery
eLearning content can be further classified as Interactive or Passive. Interactivity can take many different forms. Presently, a quiz is perhaps the most popular form of interactivity in aviation eLearning courses. RAVEN wants to introduce new levels of interactivity using branched scenarios, tests, simulations and interactive videos amongst others. Interactivity helps the learner to engage and deepen the understanding of the subject through experimentation or even by making mistakes, the classic way to learn things.
The list of passive eLearning is endless. This includes text, video, articles, infographics and so on. The matrix below has been reproduced from the book “The ELEARNING DESIGNER’s Handbook” by Tim Slade. It is a convenient way to classify the types of eLearning.
Whenever we interact with any learning content, our mind will mentally process what is being learned. The objective is to add new concepts to our long term memory, create associations between what we already know and what we have just learnt, and know where and how to use this new knowledge.
Content interactions prompt learners to interact with RAVEN by reading, watching, listening and doing self-paced activities. A common content interaction in asynchronous learning is a Video, followed by a Multiple-Choice Quiz to gauge understanding. Another content interaction, which is not that common in aviation yet, is watching an interactive branched video, where the video stops and the learner is asked a scenario based question. The RAVEN LXP can support multiple types of interactions for aviation eLearning.
Social interactions are interactions between people. These could be interactions between participants in the same course (asynchronous using RAVEN’s Activity Feed, or synchronous via a ZOOM meeting, for example), or between the instructor/facilitator and participants in the course (again, could be asynchronous via the Activity Feed, or synchronous via a ZOOM meeting). We have only begun to explore and formulate all the possible interactions on the RAVEN LXP.
Building an Aviation eLearning Course
This question is our most ‘Frequently Asked Question’. If you want to create an experience which the learner truly retains in his professional life, while conducting a profitable course, however, the answer is never as straightforward as one may think.
At RAVEN, we have designed a process to help you formulate new courses or improve existing ones, and our eLearning Development Unit will be able to guide you through your mental process, design or develop the course to your requirements. And the best part of it is, the process takes into account your interests and, above all, the learning experience.
Raven Course Catalog
Raven team is busy building a catalog of aviation eLearning courses. Explore our courses here: